Job Opening

Customer Service Associate Hiring in Baguio

Job Industry Telecommunications
Job Type Full-Time
Experience Level Entry Level
Date Posted 2020-09-20
Job Location Baguio city
Google Map :
Street: Baguio City
Locality: Quezon City, Metro Manila
Postal Code:
Region: Metro Manila
Country: PH
Company Information Metacom Baguio
Baguio City
Baguio city, CAR
2600
Metacom BPO is one of the fastest growing IT-enabled BPO solutions start-up companies today. We are committed to the goal of providing top-quality and cost-efficient campaign programs and services that will allow corporations to achieve growth and increase profitability.

We embrace technology as it implements an integrated call management system that allows real-time, online program monitoring and statistical data for evaluation. This results in effective coaching and management of our agents that produces excellent, quality performance and tangible results for our clients’ business.
Job Description • Adhering to agreed processes, , meeting needed work standards, , targets and objectives • Deliver top of the line assistance and walk through for US Subscribers. • Provide excellent information and case resolution pertaining to plan coverage and accounts • Documentation administration and tracking of consumer's accounts • Adhere to prescribed standards by client in handling clients.
Job Qualifications ◾ Completed 2 years in college, must possess at least 1 year of BPO experience in a voice account, with 6 months in a technical account
OR
◾ High school graduate with at least 6 months solid BPO work experience and college undergraduate who completed less than 2 years with at least 6 months of solid BPO work experience
Number of Job Opening 200
Highest Education Attainment At least Highschool Graduate
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